Who We Are

Agency NXD(‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and law. This notice provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your personal data.

Agency NXD’s registered office is at 20 Dale Street, Manchester M1 1EZ and we are a company registered in England and Wales under company number 12043050. We are registering on the Information Commissioner's Office Register of Data Controllers, and act as the data controller and data processor. Our designated Data Protection Officer/Appointed Person for the organisation can be contacted at hello@agencynxd.com.

Information That We Collect

Agency NXD processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than already specified in this notice.

The personal data that we collect from is: -

Name

Date of Birth

Home Address

Personal Email

Business Email

Home Telephone Number

Work Telephone Number

Mobile Telephone Number

Social media accounts (LinkedIn, Twitter, Facebook

Your company information provided by you.

We collect information in the below ways: -
Web contact form
Web sign up / register forms
Agency score card

How We Use Your Personal Data (Legal Basis for Processing)

Agency NXD takes your privacy very seriously and will never disclosure, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw consent at any time. The purposes and reasons for processing your personal data are detailed below: -

We collect your personal data to provide a software as a service (SaaS) platform to help identify how to improve your business via a score card mapped from questions about you and your business.  To ensure we are working with businesses in the UK, we may need to check your company information. We also collect company information and data of Non-executive Director’s (NEDs), providing their own personal advice to businesses.

Your Rights

You have the right to access any personal information that Agency NXD processes about you and to request information about: -
What personal data we hold about you
The purposes of the processing
The categories of personal data concerned

The recipients to whom the personal data has/will be disclosed
How long we intend to store your personal data for
If we did not collect the data directly form you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified. 

You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use. 

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclosure any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal Agency NXD uses to provide the below services and business functions, however all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

Safeguarding Measures

Agency NXD takes your privacy seriously and we take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: -

SSL, encryptions, Web Application Firewall , IT Security, password authentication.

Consequences of Not Providing Your Data (if applicable, see Article 13(2)e)

You are not obligated to provide your personal information to Agency NXD however, as this information is required for us to provide you with our services, we will not be able to offer some/all of our products or services without it. 

How Long We Keep Your Data

Agency NXD only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. 

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Promotions & Offers (if applicable)

Occasionally, Agency NXD would like to contact you with details of the service, promotions and updates of the platform that we provide. If you consent to us using your contact details for these purposes, you have the right to modify or withdraw your consent at any time by using the opt-out/subscribe options or by contacting Agency NXD directly.

Lodging A Complaint

Agency NXD only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.